Digital dashboards that help you identify deviations and make the right decisions.
Capture your deviations and turn them into improvements
Continuous improvement, Kaizen boards, PDCA and other tools.
All your team’s tasks, neatly organized in one weekly view.
Improve key performance indicators within your specific focus areas with our SQCDP board.
Use the PDCA cycle as a tool to improve both quality and processes
Digital tools for 5S work, recurring audits, and a well-organized workplace.
Visualize KPIs and communicate effectively throughout the entire organization.
Basic project management and activity boards.
Kanban is a powerful method for visualizing, managing, and optimizing workflows.
Digital dashboards for takt time flow with takt time counter and stop time log.
Digital visitor registration provides full control over all planned and executed visits to your business.
Hi there! Nathalie Schütz here, Customer Success Manager at Boards on Fire. Today I’m taking over the feed to give you a peek into what a typical day at work looks like for me.
As a Customer Success Manager, I have the opportunity to work closely with our customers, support them through the onboarding process, guide them in the system, and ensure they grow in their digital daily routines. I also create articles and video tutorials for our knowledge center.
07:30 –
The day begins calmly with a cup of tea ☕️ while I go through emails and support tickets. It’s the perfect time to get an overview of the day’s priorities and make sure no questions linger too long.
08:30 –
A quick round to water our plants on the 17th floor. My colleagues say I have a green thumb, so I gladly take on the responsibility of watering our office plants 🌿
09:00 –
On Mondays, we have our weekly meeting with the entire company. We summarize the previous week, highlight key points, and go over what’s coming up. It’s a great way to feel the pulse of the company and get a clear picture of all ongoing projects.
10:00 –
Next, we have our Monday meeting with the Customer Success team to sync priorities, ongoing onboardings, and projects that need extra focus. This is where we plan next steps to ensure our customers get the best possible experience.
11:00 –
The next hour is dedicated to handling emails and preparing for the afternoon’s meetings.
12:00 –
Time to recharge, often with colleagues for a bit of spontaneous brainstorming or just nice chats about everything under the sun 🌍
13:00–16:00
Afternoons are filled with onboarding sessions, quarterly check-ins, or work on our knowledge center. Some days I write articles, other days I help customers develop their Boards on Fire environment through our consulting services. This is a part of the job I truly enjoy.
At the end of the workday, I drive home to the south for dinner and a relaxing evening with my partner.
In summary, I have an incredibly fun and varied job, thanks to amazing colleagues, engaged customers, and a product that truly creates value for its users! ❤️🔥
Happens at Boards on Fire
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